We have received a notice from firefly to say that there have been a batch of splashy’s and GoTo seats that have a faulty clip on the floor sitter. Please Read the notice below, and check to see if your firefly product needs a new clip.
End users including carers, parents, health professional staff, and distribution partners.
Firefly floorsitters supplied before 31st January 2018 are affected. This impacts the following products:
Note: you will find the serial number on a silver sticker on your Goto Seat or Splashy. You may have to look under the fabric.
Description of the problem:
The Splashy bath seat and the GoTo seat are attached to a height adjustable Floorsitter with two latches which click into position. One latch is located on the Floorsitter base, whilst the second latch is located on the recline arm of the Floorsitter.
We have received reports of a number of broken latches on the floorsitter. Such a breakage could cause the back of the seat to collapse rapidly. Any reported breakages have been followed up, and no injuries have been reported.
However, whilst the risk of occurrence is remote, such an occurrence could cause a serious injury. In the interest of user safety, we have decided to perform a Field Safety Corrective Action.
Solution to problem:
We have identified a solution which should eliminate the risk of further similar incidents. This involves replacing both latches on the Floorsitter with an improved, much more robust design. The new design has been tested, and the new parts will be sent to all affected customers, along with simple retro-fit instructions, during October 2019. Transmission
Transmission of this Field Safety Notice (including action by Distributors):
This notice needs to be passed on to all those who need to be aware within your organisation or to any organisation where the potentially affected devices have been transferred / sold. Please transfer this notice to other organisations on which this action has an impact. Please maintain awareness on this notice and resulting action for an appropriate period to ensure effectiveness of the corrective action.
Important! REPLY FORM
Please complete the attached form to confirm the successful completion of this Firefly Floorsitter “Field Safety Notice” by stating the serial number(s) on the return information form and returning it to contact reference person listed below Maintain awareness on this notice and resulting action for an appropriate period to ensure effectiveness of the corrective action. If in any doubt please contact our customer service centre on the number below for clarification. We sincerely apologise for any inconvenience caused by this safety alert.
Contact reference person:
Head of Sales & Business Development, Firefly by Leckey 19C Ballinderry Road, Lisburn, N. Ireland, UK.
+44 (0)28 9260 0750, [email protected]
The undersigned confirms that this notice has been forwarded to the appropriate Regulatory Agency For and on behalf of James Leckey Design Ltd
Please fill out the Form below and send it to us at [email protected] if your splashy or GoTo seat needs a replacement clip: